Privacy Policy
Last Updated: June 2026
🛡️ Information We Collect
To calculate accurate auto coverage tiers, process instant quotes, and manage your account, we secure specific, essential data inputs from you. This includes vehicle details (such as vehicle make, model, production year, and active mileage parameters), your direct contact credentials (such as your active email address), and related diagnostic platform processing inputs that help customize your policy tier. Additionally, when you engage with our digital claim management portal, we may securely collect supplemental transactional logs and structural vehicle updates required to process mechanical error reimbursement or emergency requests efficiently.
🔒 How Your Shield Data is Protected
We maintain a strict stance against monetizing your data: we never sell, rent, distribute, or open your vehicle logs, personal contact details, or policy configurations to third-party marketing companies for promotional purposes. Your personal data tags, financial request records, and active claim profiles are systematically isolated behind enterprise-grade security protocols. We utilize robust SSL/TLS transport frameworks to safely encrypt all incoming data in transit, alongside hardened cloud database firewalls and restricted access control lists to prevent unauthorized physical or digital interference.
⚙️ Trusted Emergency Assistance
Your immediate physical safety and vehicular security are our top priorities on the road. In the event of an unexpected highway radiator blowout, flat battery event, or critical mechanical failure, your location data anchors and essential contact information are shared securely and exclusively with our certified roadside dispatch partners and local towing operators. We strictly limit the data transmitted to the exact operational information required to send emergency help to your precise coordinates, minimize rapid response intervals to under 30 minutes, and ensure you return to the road safely.
🍪 Dynamic Cookies & Session Monitoring
The carfender.live interface runs minimalist, security-first cookies and analytical session tracking to continuously optimize your web browsing experience. These data trackers safely cache coverage metrics across multiple pages so you do not have to re-enter information, remember your custom navigation or structural interface settings, and securely preserve active system credentials across browser sessions. You can adjust your specific web browser preferences to disable or reject cookies at any point, though doing so may alter the automated responsiveness of our dynamic quote calculations and custom user dashboard environments.